Everything you need to know about Homestyle.
Homestyle Nationwide Ltd, also known as Homestyle4u, Homestyle 247 and Homestyle are all part of the same company. Our company registered address, licenses and phone number are visible on the website.
Our friendly Homestyle Nationwide staff are here to speak to you if you would like any further information, please don’t hesitate to contact us or check us out on Facebook, also Click here to find out more about us
You will need to register your information by using the Join Us section on our website. It is important that you do this accurately to avoid delays in setting up your account, so please check everything before pressing submit.
Click here to join
Once you place your first order with us you will need to complete via email the legal documents via Adobe Sign that are required as well as your debit card payment details. Once this is all complete we will dispatch your order.
Our Homestyle vans which have been converted into little shops on wheels, come to your home with shelves stacked with high-quality household products, from brands we trust; all available at affordable pay weekly prices.
To book a Home Shopping Van Visit Click Here
Our friendly Homestyle Nationwide staff are here to speak to you if you would like any further information, please don’t hesitate to contact us or check us out on Facebook, also Click here to find out more about us
The Fragrance Club offers Homestyle Members exclusive additional benefits, including: discounts on fragrances, early access to our latest fragrances, and more...
How It Works
1. Fill in the form to join the Fragrance Club.
2. Place your next fragrance order.
3. We’ll email your exclusive 10% discount code after your order.
Why Join?
✅ Save 10% on all reorders and pre-orders
✅ Flexible & personalised reminder
✅ No obligation to reorder
✅ No hidden charges – we’ll never bill without your consent
✅ 100% FREE – just for being a valued Homestyle member
✅ Subject to stock – so act early!
Ready to Start Saving?
Fill in the form to join the Fragrance Club and enjoy effortless fragrance savings, reminders, and exclusive member benefits!
Click Here to fill in the form
We have personal shoppers who can place orders for you, this is a benefit for members who maybe do not have access to the internet, Homestyle vans or who simply want us to search for items for them as they do not have the time.
You can access our Personal Shoppers via our Facebook group, email or text message. Click here to read about our Personal shopper Service.
No, we do not credit check you.
We know it’s hard for people to get finance especially if they have no credit history or have had problems with paying in the past. We have affordability checks based on the evidence you submit, this enables us to determine whether you can afford the payments.
Homestyle now covers all areas of the UK.
Our Homestyle vans currently operate across Sussex, Surrey, Hampshire, London (SE & SW), and Kent.
Members/Customers outside these regions can still shop with us through website orders and personal shopper services. Please note that Homestyle vans do not operate in these areas.
Here's how to place an order with Homestyle:
1. Become a Member: First, you need to join Homestyle by registering your information on their website. Join here.
2. Browse Products: Once you're a member, you get exclusive access to the members-only store where you can browse a wide range of household products. Click Here to visit our store.
3. Place Your Order: You can place an order through the website or with the help of a Personal Shopper if you prefer.
4. Payment Setup: After placing your first order, you will need to complete legal documents and provide debit card payment details via email. Your order will only be dispatched once your first payment is made.
5. Order Confirmation: You will receive an order number and email confirmation acknowledging receipt of your order.
6. Delivery: Orders are dispatched usually within 7 working days. Delivery charges depend on the order value.
7. Payment Terms: Payments can be made weekly with no interest, starting as low as £5-£10 per week.
8. Membership Fee: There is an annual membership fee of £20, which is added to your account after your first order.
If your account is approved you are given a credit limit. You can order as many items as you like within that limit.
So, if you have a credit limit of £100 then the amount of credit you have to spend is £100.
Pre-orders are products not available that are either brand new items not available yet, and/or products currently sold-out from our online shop.
Once you express your interest by clicking 'You Would Like to Pre-Order' a Personal Shopper will promptly get in touch with you to discuss the details and finalise the order.
Click Here to learn more about pre-orders.
We do not credit check we base this on your affordable income and on a low credit limit so you can prove you can make payments
Yes. However we still need to see your proof of income.
No. We do not accept pre-paid cards, business cards, post office or savings accounts either.
We are Trading Standards approved, you can look at our reviews on the Buy with Confidence website by clicking here.
We are authorised and regulated by the FCA.
We have also won awards for Best Customer Focus 2017, Outstanding Innovation 2019 and we were finalists for three awards at The Credit and Lending Awards in 2019.
Any orders placed with Homestyle will need to meet our minimum order requirement, this is £49.99.
This means that any orders placed via our website must be £49.99 or over (excluding delivery).
Personal Shopper and Mobile Shopping Vans may from time to time have different rules apply.
Unfortunately not at this time.
No, sorry we do not. Nor do we sell games consoles, furniture, or do loans.
We have no plans to sell them in the future.
We will email or call you with our decision. Please note all decisions are final, as we do not credit check potential new members we do not disclose the way we evaluate account applications.
We make our decisions in a confidential manner in order to prevent fraud. You can however apply again in 3 months time and we will review your account application again if your circumstances have changed.
If you can’t afford the agreed repayments and your circumstances change, please contact us as soon as possible and we may be able to lower your pre-agreed payment terms to an affordable level.
Have a question or need some assistance? Click Here To Contact Us.
We keep your account open as long as you want it.
However, If you have not used any of your credit within 3 months you may be asked for up to date documentation to show your circumstances have not changed.
Text back is an easy way for you to find out your balance or how much you owe via text.
You can text us with the word BALANCE and we will instantly respond. To read more click here.
We have free returns on all our orders.
If you need to contact our warehouse for any order, return or delivery related query click here.
To order: click here
For a Personal Shopper: click here
For our Delivery, Orders & Returns Policy: click here
1) Existing Members: if you have had a late payment charge added Homestyle may cancel any outstanding orders you have placed that are waiting to be dispatched . This is due to our affordability rules that apply.
Our System does not allow us to reinstate any orders waiting to dispatch that have been cancelled.
2) New members: If this is your first order and your first payment has failed on the day you selected, that has also had a charge added to your account for late payment. Your order will be cancelled automatically as you would have failed our Affordability Rules. Your account will also be CLOSED Without Further Notice.
Our System does not allow us to reinstate New member accounts or any orders waiting to dispatch that have been cancelled.
2a ) New members: If you have placed an order that has been cancelled because you have not completed all process , if you then go on to place a further order which is also cancelled because you have not completed all process to set up your account, this order will be also be cancelled as you would’ve failed our affordability Rules. Your account will also be closed without Further Notice.
Our System does not allow us to reinstate New member accounts or any orders waiting to dispatch that have been cancelled.
Please refer to our delivery and returns policy.
Most products arrive within 7 working days of ordering, often quicker.
Please note, courier can take up to 5 days. Larger products, fragile, and breakable items will be delivered by our Homestyle Home Shopping Van and can take up to 14 days and will be delivered by our Homestyle direct.
Please click here to read our orders, delivery and returns Information Sheet.
If you need to contact our warehouse for any order, return or delivery related query click here.
Please click here to read our orders, delivery and returns Information Sheet.
If you need to contact our warehouse for any order, return or delivery related query click here.
Yes, we can arrange to do this for you. However we will have to send your first order with us to the address registered with us.
If you need to contact our warehouse for any order, return or delivery related query click here.
Yes, however you will need to have a good payment history of keeping up with pre-agreed payment terms from us and be able to prove you can afford it.
You can request to raise your credit limit within My Account on our members-only store. This will require you to log in to your account. Click Here to access your account.
Homestyle Nationwide Ltd do reserve the right to not increase your credit.
From 2nd March 2020 we have a minimum payment of £5 per week, £20 four-weekly, or £20 a month.
You can make payments by Debit Card.
Homestyle will only take continuous payments if you have:
1) Given us authorisation to do so via a text link or email reply.
2) You have attached your payments to a Pre-order placed on the website , via your Personal Shopper or Van Agent.
Please Note: You can stop this at anytime and any overpayment amount will be refund back to your debit card within 3 working days all you need do is contact us on:
Phone - 0208 102 8766
Email - info@homestyle247.co.uk
When you log in to ” my account” . You can also request a statement, amend your personal details and see your purchase history. Click Here to log in.
You can also use our automated Text Back Service.
To set up a new payment plan, you must log into our members only website and select I have a new bank card from the top menu; this will then allow you to set up your new payment plan.
Alternatively, if you have been sent both a link via text and email from Homestyle, you can click on this secure link to take you directly into your account.
If you need any further assistance you can contact our member support team on 0208 102 8766 (option 1)
Click here and login to your online account on our members only website, then click the 'I have a new card' button in the top menu. Please then follow the instructions provided.
If you need any further assistance you can contact our member support team on 0208 102 8766 (option 1)
Please click here and fill in our contact form if you want to raise a complaint.
All of your details are secure, your information is stored/transmitted on a encryption platform.
Debit card payments are secured by Elavon.
All your financial details are totally safe. Both this website and our associated website ww.homestyle4u.co.uk have up to date SSL Certificates to keep your details safe and we comply with GDPR.
See our Terms & Conditions and Privacy Policy for more info.
WEEE Compliance. The European Waste Electrical and Electronic Equipment Directive (WEEE) applies to a wide range of electronic and electrical products. WEEE encourages the collection, treatment, recycling and recovery of waste electrical and electronic equipment.
Homestyle are compliant and our WEEE DTS Registration No is: 700331
Click Here for our WEEE Compliance Certificate
Do you have more specific questions that you can’t find here? Then check out our contact us page to find out how you can get in touch.
Contact