Fancy a stress free Christmas? well we cant promise that but let us try to make it easier for you this year.
The Planning Stage
Every year we always plan on starting our shopping early but most of us don’t and we leave the present buying to the last minute.
Christmas falls on a Monday this year so this might affect getting your presents delivered, also leaving things to the last minute means items go out of stock. This year our last guaranteed order date for delivery in time for Christmas is 15 December.
So sit down, think about what you need, write a list and pass it onto your personal shopper and let them order it all in for you, alternatively request a van visit if we cover your area and make sure its booked as soon as possible to make sure you get the pick of the best stock.
Like we said Monday is the big day this year and that means our last deliveries by courier will be up to the 22nd December. We will be hand delivering some items to members in certain areas right up to Christmas eve but do not rely on this as you never know we could end up snowed in !
Also note that we use a courier, My Hermes and they send tracking information so you can keep an eye on where your deliveries are. Make sure we have your correct email address as otherwise you will not receive this. Make sure you leave plenty of time for deliveries as this time of the year you can always expect delays.
Returns and Faulty Items
By planning and ordering early this gives you time to check your items to make sure all is correct and nothing is broken. We package our items as well as we can but breakages do occur and we do not want your little ones or family members opening a faulty gift.
So please check and if you notice something wrong get in touch with our warehouse as soon as possible as they can exchange items or refund you if need be. Don’t forget our no quibble policy, if you’re not happy we will fix it.
Also you may notice this year if you want to return an item we are offering a returns postal label for you to send it back to us. At our expense. This should mean you won’t need to wait for us to come and collect items any more.
Keep an eye on our newsletter on our website for further info about whats happening at Homestyle over Christmas
Finally all that is then left to do is sort the wrapping…… nope we cant help with that, sorry!!!!!!