Terms and Conditions

Information about our website

Need Information? Please read our T&Cs

The Web Sites, www.homestyle4u.co.uk and www.homestyle247.com are both operated by Homestyle Nationwide Ltd.

These Terms and Conditions apply to all transactions on this website and made via our mobile shops. Please read them carefully. They do not affect your statutory rights.

Please read this document carefully and print it off or download it before placing Your Order. Occasionally, We will update these Terms. The Terms published on the Website at the time you place Your Order will apply, so you should read them each time you shop with us.  

Please note that different terms, including prices, delivery charges, delivery times and returns policies, may apply to purchases from one of our mobile shops.

 By placing an Order with us, you are accepting these Terms

There is a £5 Annual Membership Fee.  This will be added to your account on joining with us if you have a balance then annually thereafter.  If you have no outstanding balance you will not be charged. IMPORTANT From 2018 this will raise to £10.

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There is a £10 Annual Card Processing Fee if you pay by debit card or direct debit. This will be added to your account when you set up your payments and then annually on the anniversary of you joining with us if you have an outstanding balance.Or alternatively, If you wish to pay by Standing Order this is a free service.  

We hold stock of most of our products but all orders are subject to availability and accordingly, we can only Deliver Your Goods whilst stocks last. In some cases an order will be placed directly with the Manufacturer and will be subject to their availability.

If the Goods are unavailable, we will contact you by e-mail or telephone and you will have the option to either wait until the Goods are available, replace them with alternative goods or cancel your order.

We and our suppliers are the owners of the copyright, trademarks and all other intellectual property rights in the material and content of this Website.
You may only use the material contained on this website for your own personal and non- commercial use.

You agree not to intentionally misuse this Website.

The Website may contain links to other websites unrelated to us. We are not responsible for the content or practices of these websites.

IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send you the product(s) (even if you have received your order confirmation email) . We will contact you where we become aware of an error and ask whether you wish to continue with your order at the correct price or cancel it.
We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.

Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on this Website are approximate.

E&OE means Errors and Omissions Excepted and we reserve the right to correct oversights and mistakes at the earliest reasonable opportunity.

IT and Human errors can occur.  If by mistake we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item. Consumer Law states that a retailer does NOT need to sell goods at the advertised price. 

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
These terms and conditions cover the Homestyle Nationwide Ltd websites. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.

After you submit an order we will give you an Order Number and details of the products you have ordered. We will send the same details to you in an email acknowledging receipt of your order.  Please note that these emails are both acknowledgements, not acceptance of your order.

If you have not made regular payments then your order may be cancelled or delayed until payments are up-to-date.

Subject to the paragraph headed “IMPORTANT” underneath the “Prices and Payment” section below, acceptance of your order and the creation of a legally binding contract between us will only occur when we send you an email confirming your order (Order Confirmation). This will contain details of what you have ordered. Alternatively, we may decline all or part of your order for any reason, in which case our we will email or call you to tell you so, this may take up to 28 days if there are any irregularities on your account or if we are unable to get stock.

It is your responsibility to inform us of any changes to your account immediately, you can do this by either completing your change of details within the website "My Account" or contacting us to change them for you via phone/text/facebook or email.

Any out of date information may result in Homestyle Nationwide Ltd not being able to deliver your order and subsequently cancelling it.

It is important that we have your most recent email address and contact phone numbers as we will always contact you before delivering your order to arrange a suitable delivery time.

All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges that may apply. For all other details see ‘Delivery’ in member support.

The total cost of your order will be the price of the products you order, the applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.  Delivery will be added at the checkout.

We make every effort to keep our delivery charges as low as possible. The standard charge depends on the type of product ordered and is displayed on each product page. 

You will always see all applicable charges before submitting your order. 
Our delivery charges are currently: £4.20 for orders up to £50, £5.99 for orders from £50 to £100 and £6.98 for orders over £100 and £9.60 for orders over £150

VAT is included in all charges.

Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable we may offer you an alternative or suggest one of our Mobile Shops calls on you.

Members may enter all competitions free of charge and with no purchase necessary. Winners will be selected at random by another member, a member of staff or a random number generator.  No friends or family of employees of Homestyle Nationwide Ltd can enter. Winners  (their name displayed as we have it on file, no other personal data will be supplied) may be notified on our website and sometimes personally via email and social networking sites.  

Prizes are non refundable.  Prizes can not be returned and exchanged for other products.  Prizes can not be exchanged for cash or credit.

High Street Love2Shop Vouchers are supplied to giveaway winners when specified. 

Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

Only members can be helped unless advertised differently, members must have an active account with us and must not be in arrears. if account falls into arrears we will be unable to continue support for the charity/event

We would like members to keep us updated with events and amounts raised so we can update our website.

We will not donate money only goods.

We like to promote any charity events via our website, Blog and on Facebook using logos and photos when appropriate. 

Homestyle Nationwide Ltd offer an item or items occasionally cheaper than leading high street shops.  These offers are only available while stocks last. Prices are stated with the date of the leading high street shop and catalogue number if available.  Prices of offers are correct at time of print. 

We have the right to change or withdraw these offers as and when necessary. 

We do not accept cash

All our transactions go directly through our bank.  

Only 1 account per household

You will be charged £10 plus VAT for letters we send to you (first letter free)

You may be charged £25 plus VAT for a door visit 

The maximum you will be charged is £45 within 12 months

Your account may be closed if you receive a door visit.

Homestyle Treating Members Fairly (TMF) Policy means we will always pay due regard to the interests of our members and treat them fairly.

This policy has been designed to demonstrate the application of TMF during the course of our day to day activities. Members can be confident they our products and services marketed and sold are designed to meet the needs of identified consumer groups and targeted accordingly.

Members are provided with clear information and are kept appropriately informed before, during and after the point of sale.

Where members receive advice, the advice is suitable and takes account of their circumstances.

Homestyle, Homestyle4u.co.uk and Homestyle247.com are all trading names of Homestyle Nationwide Ltd and all companies are authorised and regulated by the Financial Conduct Authority No: 726190.  Registered in England No. 2880109.  Registered Office 75 Park Lane, Croydon, CR9 1XS.  We are Registered with The Data Protection No. Z6704385.  WEEE Registration No: 5867.  Buy with Confidence Member No 1630/13.  VAT No. 629234338

These terms and conditions may be changed by Homestyle Nationwide Ltd at any time,  for the most up to date information always log into our website.

Still need more information, please feel free to contact us.

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